Bpo Industry

Computerworld - Accenture: Outsourcing services set to jump by more than 60 percent Page 1 of 1 News Accenture: Outsourcing services set to jump by more than 60 percent Engagements still seen as single manoeuvre woo cutting tool Sandra Rossi 16/05/2007 09:53:49 get for Business Process Outsourcing (BPO) services in Australia is set to father by more than 60 percent by 2010, fit to a white paper released today. Prep ard by analyst firm IDC and sponsored by Accenture, the white paper found companies across all industries are implementing BPO to remove costs or to fend a transformation agenda. The study - Australian organisations are ready to decree BPO - the time is right - examined key trends across Australias BPO landscape. It found that the embrace to manage risk, leverage greater productivity, improve competitiveness and begin cost are expected to drive organisational spending on outsourced business process services. The size of Australias BPO industry is predicted to reach US$3.840 billion by 2010, up from US$2.387 billion in 2006, representing a compound annual growth rate (CAGR) of 12.4 per cent. cockeyed growth is predicted across human resources and training, finance and accounting, procurement and client care.

Despite the jump, Australia still lags behind more sophisticated locations such(prenominal) as the US and Europe where BPO is relatively mature. IDC Australias outsourcing and BPO research manager, Aprajita Sharma, verbalise the majority of local BPO engagements comprise single function arrangements, quite an than sophisticated end-to-end process deals that are more usual overseas. The white paper suggests that organisations which select partners based on ethnic fit, ability to demonstrate measurable outcomes, and improve underlying processes, are often more successful at using BPO. Accenture Australia managing director, Doug Snedden, utter until recently Australian businesses tended to view BPO as a cost reduction tool only. But now,... If you want to get a full essay, order it on our website: Orderessay

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