run away and Six Sigma usually implemented to describeher hightail it - initially used in manufacturing, extended to non-manufacturing (service related, e.g, banking, insurance companies) Lean Thinking (Womack J.,Jones D.) www.lean.org - practitioners discussing lean concept - Toyota tried to improve persona of products - introduced Kaizen (70s) , Kai = change, Zen= good, culture intolerant of waste , how we drive improvement, work as a GROUP. ** not hierarchical or outmatch down approach, anyone can change, uncovered at the lower aim and pushed up. drives focus on help as opposed to functions , examining process across functions, (company= collection of processes working together) to deliver value to customers by reducing waste. in 70s japanese products were associated with low quality this had to be overcome, = Toyota Production System (TPS), not profitability improvement (later look effect), but goal = improvement of quality. Womack and Jones popularised the concept in the West. non-value application - something the customer is not willing to pay for.

the goal is to turn down them, * not about eliminating people * expanding business, getting more with less, expanding capacity by reducing costs and shortening cycle times. (in China before the solution was to employ more people, now avarage salary is higher, 5x subjoin in less than 10years) * lean - about understanding what is all-important(prenominal) - to the customer (VOC - voice of customer , understanding whats valued by customer, e.g. customer satisfaction surveys) - difficulty for implementation: people atomic number 18 resistant to change, change management - lean education is make at every level of organisation (from managers to secretaries),... If you want to get a full essay, order it on our website:
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